Sunday 15 June 2008

London Heathrow Terminal 5


Its common knowledge that Terminal 5 had its fair share of problems but in recent weeks the criticism has stopped which generally means that things are starting to work properly. So when it was announced that I would be flying to South Africa on British Airways as part of my destination familiarisation trip, I was actually looking forward to using the terminal to see what all the fuss was about.

Terminal 5 is an impressive, spacious building currently servicing a number of British Airways destinations. There were plenty of check-in machines and counters making the process very easy. Before going to security, there were a number of facilities including foreign exchange counters, shops and cafes.
Getting through security was reasonably quick and this led through to the duty free shops and other facilities. There was a good selection of bars and cafes although I didn’t notice a pub/bar that you would find in most UK airports. There were a couple of places that you could buy beer but these were primarily eating establishments.

It was pretty hard to find fault with the terminal. Everything ran smoothly so it seems that they have got over the problems that were so well reported in the first couple of weeks after it opened. However, it is not running at full capacity yet so it will be interesting to see if they still run that smoothly on a regular basis once British Airways have moved all the flights over there.

For the latest information about British Airways and its operations from Heathrow Terminal 5, please visit their website here

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